1. About GamePasale
GamePasale is a Nepal-based digital platform that facilitates the purchase of in-game currencies (PUBG Mobile UC, Free Fire Diamonds, Mobile Legends Diamonds, Valorant VP, TikTok Coins, and more), subscription services (Netflix, Spotify Premium, Discord Nitro, and more), and digital gift cards for Nepali consumers. We operate as an authorized reseller and intermediary between customers and game publishers or authorized distributors. Our business is registered in Nepal and we serve customers exclusively within Nepal using local payment methods including eSewa, Khalti, IME Pay, Fonepay, ConnectIPS, and direct bank transfers.
2. Digital Products and Services
All products sold through GamePasale are digital in nature — game currencies, top-up codes, subscription activations, and vouchers. Product availability, pricing, bonus amounts, and estimated delivery times are displayed on our catalog and product pages. Prices are listed in Nepalese Rupees (NPR) and include all applicable taxes. GamePasale reserves the right to modify pricing, discontinue products, or limit quantities without prior notice. Promotional offers, discounts, and bonus UC/Diamond amounts are subject to change and may have expiration dates.
3. Placing an Order
To place an order, select a product from our catalog, provide the required delivery details (such as Player ID, UID, Zone ID, email address, or account region), choose a payment method, complete payment, and upload your payment proof or screenshot. By submitting an order, you confirm that all information you provide is accurate and complete. Orders with incomplete or incorrect details may be delayed or cancelled.
4. Customer Responsibilities
You are solely responsible for providing correct delivery information at checkout. This includes but is not limited to: Player ID or UID for game top-ups, Zone ID where applicable, email address for subscription activations, WhatsApp number for delivery updates, and account region for region-locked products. GamePasale is not responsible for top-ups delivered to incorrect Player IDs, wrong server zones, or invalid account details provided by the customer. If you realize you entered incorrect information, contact our support team immediately before your order is processed.
5. Payments and Verification
Orders are processed only after payment is received, confirmed, and verified by our team. We accept eSewa, Khalti, IME Pay, Fonepay, ConnectIPS, and Nepali bank transfers. After completing payment through your chosen method, you must upload a clear screenshot or payment confirmation for our verification team. GamePasale reserves the right to request additional payment verification or identification for large or unusual transactions. If a payment cannot be verified within 24 hours, the order may be cancelled. Duplicate payments will be refunded upon verification.
6. Delivery and Fulfillment
Estimated delivery times vary by product type and supplier processing speed. Most game top-ups are delivered within 2–30 minutes after successful payment verification. Subscription activations may take 30 minutes to 24 hours depending on the provider. Delivery times are estimates and not guaranteed. GamePasale will make reasonable efforts to fulfill orders promptly, but we are not liable for delays caused by third-party suppliers, game server maintenance, payment gateway issues, or force majeure events. You will receive delivery confirmation through the contact information you provided at checkout.
7. Account Security
GamePasale will never ask for your game account password. For standard top-ups, only your public Player ID or UID is required — this is the information visible to other players and cannot be used to access your account. If a product requires login credentials (e.g., certain TikTok Coin top-ups), this will be clearly stated on the product page. You should never share your password with anyone claiming to represent GamePasale. Report any suspicious requests immediately through our official support channels.
8. Intellectual Property
All content on gamepasale.com — including text, graphics, logos, images, product descriptions, blog posts, and the GamePasale brand name — is the property of GamePasale and protected by applicable copyright and trademark laws. Game names, logos, and in-game currency names (PUBG, Free Fire, Mobile Legends, TikTok, etc.) are trademarks of their respective owners. GamePasale is an independent reseller and is not affiliated with, endorsed by, or sponsored by these game publishers unless explicitly stated.
9. Prohibited Activities
You agree not to: use GamePasale for any fraudulent or illegal activity; initiate chargebacks or payment disputes after successful product delivery; attempt to access, tamper with, or disrupt our website, servers, or systems; use automated tools, bots, or scrapers to access our website; resell or redistribute products purchased from GamePasale without authorization; or provide false or misleading information during ordering or support interactions. Violation of these terms may result in order cancellation, account restriction, and reporting to relevant authorities.
10. Limitation of Liability
GamePasale provides its services on an "as is" and "as available" basis. To the fullest extent permitted by Nepali law, GamePasale shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or inability to use our services. Our total liability for any claim related to a purchase is limited to the amount you paid for that specific order. GamePasale is not responsible for actions taken by game publishers against player accounts (such as bans or suspensions) that may result from violating a game's terms of service.
11. Dispute Resolution
If you have a dispute with GamePasale, we encourage you to contact our support team first at support@gamepasale.com so we can attempt to resolve the issue amicably. If a resolution cannot be reached through direct communication, disputes shall be governed by the laws of Nepal and subject to the exclusive jurisdiction of courts in Kathmandu, Nepal.
12. Changes to These Terms
GamePasale reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. We encourage you to review these Terms periodically. Your continued use of our website and services after any changes constitutes acceptance of the updated Terms. The "Last Updated" date at the bottom of this page indicates when these Terms were last revised.
13. Contact Information
For questions about these Terms of Service, contact us through our Contact Us page, email support@gamepasale.com, or reach out via WhatsApp. Our support team is available to assist with any concerns about your orders, payments, or these Terms.
